You are not always aware of it, but every User of our platform always releases some 'personal data'. Personal data are those data that allow us to identify you as a natural person, regardless of whether we actually do this or not. This will be the case as soon as a direct or indirect link can be made between one or more data and a natural person.

The collection and processing of personal data is subject to strict conditions by the legislator as stipulated in the legislation, mainly the law of 8 December 1992 on the protection of privacy (Privacy Act). We have drawn up this Privacy Statement because we want to communicate about it honestly and transparently.

By using the platform and its services, we assume that every User has taken note of this Privacy Statement and therefore accepts the collection and processing of his personal data in the manner described here.

Our Privacy policy is subject to future modifications and changes. These will be clearly communicated in the Privacy Statement. It is therefore up to the User to take note of this document on a regular basis. Every substantial change will always be clearly communicated.

• 1. Who processes the personal data?

  The Privacy Act makes a distinction between the person responsible for processing and parties that carry out the actual processing. We distinguish for that reason:

  • 1.1 Responsible for the processing?

    The person responsible for the processing, also known as the data controller, is any natural person or legal person who alone or together with others determines the purpose and the legal and technical means for the processing of personal data. The following person has been appointed as responsible processor:

    HIDDIT NUTRITION
    Sint-Jansstraat 8 bus 402
    3800 Sint Truiden
    VAT number: BE 0685 475 640

  • 1.2 Actual processor?

    The actual processor is the natural person or legal person who processes personal data on behalf of the data controller. The actual processor is responsible for the good technical operation of the platform and functionalities. The persons who are authorized to process the data under direct authority of the controller are not covered here.

    Hiddit selects its actual processors in an extremely careful manner. Every actual processor must offer sufficient guarantees with regard to technical and organizational security measures regarding the processing, and comply with the obligations of article 16, §1 privacy law.

    The data controller does not bear or take any responsibility for loss or corruption of data, identity theft, data theft, viruses or Trojan horses, SQL injections or other attacks on the computer systems or online cloud portals. The actual processor autonomously decides on the most technically suitable application to process the data, and does so from his professional expertise. The person responsible for processing can not be expected to have the same expertise and specialty.

• 2. For what purposes are my personal data used?

  Hiddit only collects your personal data for one overarching goal, namely to offer every User of our platform and webshop a safe, optimal and personal user experience. The collection of personal data will become more extensive as the User makes more intensive use of the platform and our online services.

  This data processing is therefore essential for the operation of the platform and the associated services. Processing is only for the following (internal) purposes:

  • Grant users access to their user account, allowing them to make a purchase in our webshop.
  • Offering and improving our (standardized and customized) services, including invoicing and quotations, newsletters, collecting and processing user opinions, as well as providing support.
  • The detection and protection against fraud, errors, criminal behavior and / or any other action that goes against the conditions under which our platform is offered.

  We will never give your personal data to third parties for external analysis without having to carry out anonymous anonymization.

  By using our website and functionalities you have given your permission for the processing of your personal data by Hiddit. If personal details of third parties are processed, Hiddit expressly declares that this processing is necessary for the execution of an agreement to which this person is a party or to take action at the request of this person before reaching an agreement.

  If there is no brake on technology and innovation, it is impossible to make an estimate of our future website and services. It is therefore important that this consent also relates to the use of the personal data in the context of the development of new services and functionalities to the extent that it falls within the original objective of our platform. We collect the personal data in the following ways:

  • 2.1 Via the registration procedure.

    The use of our online order method requires the creation of an individual User profile and the corresponding User registration. This means that we collect all the data needed for personalized services such as gender, age, demographic data, as well as some essential contact information such as address, e-mail address, telephone and fax number. Additional personal data may be collected during further processing of the purchase. The person concerned always decides on the amount of information he freely discloses.We will in no case collect sensitive personal data from the User, such as information about your race, political opinions, health, religious and other beliefs, sexual orientation and the like.

  • 2.2 Via various technical resources.

    The platform uses various means to optimize the User experience and to detect any (technical) errors in the platform

    • Cookies; this information allows us to recognize the User and thus make efficient use of platform functions such as being logged in, using cart, reading reviews, displaying personalized commercial messages, etc. For further clarification of our cookies, we refer you to our Cookie
    • Log information: this includes information such as the IP address and various telecommunications data
    • Information regarding the device used such as hardware and software information and network information
    • Local storage information The platform also collects anonymous data, being technical data used solely for internal purposes in order to get a picture of the User navigation on your website.

  • 2.3 Are my data used outside the EU (or even transferred to third parties)?

    The personal data are primarily processed for internal use within Hiddit. We can therefore assure you that personal data are not sold, passed on or communicated to third parties that are connected to us.

    Data can still be communicated to third parties if:

    • There is explicit permission from the data subject
    • If the transfer is necessary for the execution of the agreement. This will be the case with employees, employees, agents, subcontractors, suppliers, commercial partners, marketing services, etc.
    • If the transfer is necessary for the conclusion or the execution of a data transfer between the controller and the controller in the interests of the User and a third contract concluded or to be concluded. For example, in the context of fraud
    • When the transfer is necessary or legally required (important general interest or right) The person concerned is confident of the confidential processing of his personal data in case of a takeover or sale of Hiddit.

    In this case, Hiddit will provide the necessary information to the person concerned. Hiddit is a Belgian company. Nevertheless, there may be data processing and / or transfer to countries outside the European Union. Pursuant to Article 21 of the Privacy Act, personal data may only be passed on to countries that guarantee the same adequate level of protection, and where the same or similar provisions of the Privacy Act are complied with. The country, duration of transfer and storage, nature of the data and precise purposes are criteria to be examined on a case-by-case basis. Hiddit ensures that no transfer to third countries for data processing or storage takes place without the necessary measures being taken to to comply with the protection requirements from the Belgian Privacy Act. This transfer will only take place on the basis of one of the legal grounds, such as the consent of the person concerned.

• 3. What are my rights?

  • 3.1 Guarantee of a lawful and safe processing of personal data. Any User can assume that Hiddit always processes your personal data 'fairly and lawfully'. This means the following guarantees:

    • Personal data are only processed in accordance with the explicit and legitimate objectives
    • We only collect and process personal data insofar as this is adequate, relevant and not excessive
    • We never save your personal data for longer than is strictly necessary, this means as long as your account is active or as long as the personal data are necessary to provide you with a particular service.

    Hiddit has taken sufficient technical and organizational security measures to guarantee safe processing of personal data. These security measures are proportional to the nature of the personal data and the potential risks. The risks of accidental or unauthorized destruction, accidental loss, the modification of or access to, and any other unauthorized processing are therefore reduced to a minimum. Unfortunately this does not mean that there is no longer any risk. In the event of a break-in to its IT systems, Hiddit will immediately take all possible measures to minimize damage and / or theft.

  • 3.2 Right to objection

    Every User can object to the processing of his personal data. This right to object only exists if there are compelling and justified reasons relating to his particular situation. The exceptions in Article 5, (b) and (c) of the Privacy Act also apply to this right of objection. The User can at all times, free of charge and without giving reasons, object to the intended processing of his personal data if these personal data were obtained with In view of direct marketing. The User is also entitled at any time, free of charge and without stating reasons, to obtain the removal of or the prohibition on the use of all personal data concerning him that, given the purpose of the processing, is incomplete or irrelevant. serving, or whose registration, notification or custody are prohibited, or which are stored after expiry of the allowed period. The User exercises his right by means of a dated, written request to Hiddit, by mail or by e-mail via info@hiddit.com. Hiddit undertakes to comply with your request within fifteen (15) working days.

  • 3.3 Right of access

    Any user who proves his identity has a right of access to the information about the existence or otherwise of processing of his personal data, as well as the purposes of this processing, the categories of data to which these processing operations relate and the categories of recipients to whom the data are provided.The User exercises his right by means of a dated, written request to Hiddit, by mail or by e-mail to info@hiddit.com. Hiddit undertakes to comply with your request within fifteen (15) working days.

  • 3.4 Right to improvement

    Hiddit commits itself to the most accurate data collection possible. Inaccurate or incomplete personal data can therefore always be improved or even erased. Since it is impossible to be constantly aware of any change or error in the personal data, it is up to you as a User to report inaccuracies and omissions and in the first place to make the necessary adjustments within its User registration. not enough can one always send a dated, written request to Hiddit, by mail or by e-mail to info@hiddit.com. Hiddit undertakes to comply with your request within fifteen (15) working days by completing, correcting or even removing the personal data in whole or in part. The removal mainly relates to visibility, so it is possible that the deleted personal data will still be stored temporarily. Our cookie policy Cookies are small data or text files that are placed on your local computer by websites and applications. Such cookies can have different purposes: for example, you have technical cookies (for example with language settings), session cookies (temporary cookies) and tracking cookies (cookies that follow and track your behavior on the website, in order to provide you with a more optimal user experience). offer.) The Belgian Electronic Communications Act contains some provisions on cookies, and their use on websites. The Belgian implementation is derived from the European e-Privacy Directive, which implies that cookie use and cookie law in each European country is regulated differently. Hiddit is an online trading platform that focuses mainly on the Belgian market and consequently follows the Belgian interpretation.2. What is the use of these cookies? Hiddit wants to inform you as well as possible about this new legislation, and about which cookies it uses. By using the website you agree to the use of cookies. Cookies help Hiddit to optimize your visit to the website, to remember technical choices (for example, a language choice, a newsletter, etc.), and to show you more relevant services and offers. If you want to consult the Hiddit website, to recommend that you have cookies enabled. Without enabled cookies, we may not be able to to guarantee you a hassle-free visit on the website. If you prefer not to use these cookies, you are free to disable the cookies (see also the title "How can I manage my cookies?") We use cookies to improve your visit on our website. The cookies we use are safe. The information we collect through cookies helps us to identify any errors or to show you specific services that we think may be of interest to you. It is possible that we store information that is directly related to you. We may also use cookies from carefully selected partners with whom we collaborate and who advertise our services on their website.

• 4. What kind of cookies does Hiddit use? We use two types of cookies, namely our own functional cookies and cookies from carefully selected partners with whom we collaborate and who advertise our services on their website.

• 5. How can I manage my cookies?

  Make sure cookies are enabled in your browser. To enable cookies, you must perform the following actions:

  For browser - Microsoft Internet Explorer

  • In Internet Explorer, click on 'Internet Options' in the' Tools' menu
  • On the 'Privacy' tab, move the settings slider to ' layer 'or' accept all cookies '(setting above' medium 'disables cookies)
  • Click' OK'.

  For browser - Mozilla Firefox

  • Click on 'Firefox' in the upper left corner of your browser and then click on 'Options'
  • On the 'Privacy' tab, make sure that 'Inform websites that I do not want to be tracked' is not checked
  • Click on 'OK'.

  By browser - Google Chrome

  • Click on' Extra 'at the top of your browser window and select "Options."
  • Click on the "Under the Hood" tab, look for the "Privacy" section and select the "Content settings" button
  • Now select "Allow local data to be set"

  On browser - Safari

  • Choose 'Preferences' in the task menu. (The task menu is located at the top right of the Safari window and looks like a gear or click on 'Safari' in the extended task menu.)
  • Click on the Privacy tab. Find the section called "Cookies and other website data"
  • Confirm the transaction and wait for confirmation that all cookies have been deleted.

  I'm not from Belgium. Is there a different form of permission for my country? It is possible that not only Belgian citizens visit the web application. The European member states often implement the cookie legislation very differently, so it is difficult for the person concerned to decide how to give his or her consent. Hiddit strives to pursue the correct method of implementation per Member State, as far as this is technically and materially possible. What are my rights? As cookies may constitute a processing of personal data, you as a data subject have the right to the lawful and secure processing of personal data. The following rights can be exercised as a data subject:

  • Right of objection: if there are compelling and justified reasons, you can oppose the processing of personal data
  • Right of access: Any data subject who proves his identity has a right of access the information relating to the existence or not of processing of his personal data, as well as the purposes of this processing, the categories of data to which these processing operations relate and the categories of recipients to whom the data are provided.
  • Right to improvement: Inaccurate or inaccurate incomplete personal data may be corrected or even erased at the request of the data subject.

  The exercise of these rights will be done in accordance with the modalities as stipulated in our Privacy Statement. If after reading this Cookie Statement ("Cookie Statement") you still have questions or comments about cookies, you can always contact us at info@hiddit.com